Appeal soft provides outsourcing services to businesses. we customize our dealings to every clients need and tailor our processes accordingly.

Appeal as a group is a well diversified 50 million usd, iso certified group, having operations in pune-india. we have been in business from past 3 decades. currently we have around 150 well trained workforces with the expansion capacity of up to 500 advisors. we provide high quality services such as inbound services, outbound services, debt collections, transcription, kpo, chat and back office processes for our clientele based out in usa, canada, uk, europe, australia and india.

To become a globally respected corporation, providing quality centric business process outsourcing (bpo) services to fortune 1000 and other leading global companies

We have extended voice based b2b and b2c solutions in a wide variety of industry verticals including

Appeal Soft offers Inbound Customer Services 24 hours, round the year. Hence now we shall not let you miss your important business calls, as the responsibility of satisfying your customers is efficiently shouldered by us. Our Inbound Call Center is equipped with state of the art infrastructure and latest software programs. Every single call, routed in our Inbound Call Center, is handled by highly trained and professional CSR (Customer Service Representatives) who makes sure that at the end of the call, your precious customer is satisfied, and gets the right information for all his inquiries. Appeal Soft understands that satisfied customers form the core of any great business. Our focus on quality ensures that every call is handled professionally and any issues resolved quickly. We are committed to working as your partner to help you realize your business goals.

Our outbound telemarketing is handled by our state of art call center. Our call center is equipped with latest technology. Every outbound call made from our call center is recorded for quality purpose. Our outstanding customer services and our experienced staff make each and every Outbound Telemarketing project successful for our clients. Our outbound call center services start with our call center agents who are trained in customer service and techniques to sell your product and professionally conduct your campaign. Our agents are continually being trained to ensure they are always operating to maximally benefit your business and your outbound campaigns. With each call center account, our agents are trained about your business and your product so they can become a more efficient sales staff.

Debt collection refers to a legitimate business activity in which creditors as well as collectors work to secure payments from the consumers, legally bound to pay or repay the money they owe. Companies need help with Debt Management because their accounts receivable are not in order due to an inexperienced staff. Appeal Soft is a global leaders who specialize in the fields of Debt Management and collections who can make your accounts receivable more manageable.

Businesses are realizing how much easier and more cost effective it is to outsource their receivables and debt management. By partnering with the right collection agency, you can be sure your delinquent accounts are collected in a tactful and legal way, resulting in better Debt Management of your cash flow. We set high standards and our agents take pride on providing an effective, efficient and ethical service. We have good experience in debt recovery & satisfied customers.

We set high standards in offering experienced and well-qualified transcriptionists, advanced software technologies to offer end-to-end answers for Legal, Medical, Technical, Business and Word Transcription Services. Over the time we also have developed processes to make secure file transfers easier and innovative tools to maintain inventories and monitor work progress to equip you with the latest cutting edge technologies Our transcription services have been developed with the help of dictation technology, state-of-art infrastructure, experienced and well-qualified transcriptionists, high-end software technologies and proof readers to offer end- to- end solutions for diverse fields of expertise.

Our KPO unit includes processes that demand advanced information search, analytical, interpretation and technical skills as well as some judgment and decision-making. It is essentially an offshoot of business process outsourcing (BPO). KPO Outsourcing Services are listed as below:

Our Live Chat Support is aimed at generating additional revenue opportunities and above all reducing the cost of online sales and customer support for e-businesses. Our offering is a comprehensive service that includes CRM implementation, operator's recruitment and training, offshore operations, reporting and analytics.

Appeal Soft provides innovative, efficient, and scalable "Back Office" Business Process Outsourcing (BPO) solutions and better ways to manage important, non-core business processes including finance and accounting, human resources and information technology, medical claims processing and administration.

We realize that despite having excellent manpower, a world class service is only possible with advanced & reliable IT and infrastructure support.